Shipments and returns

Shipping


Shipping by express courier (SDA/TNT/GLS/UPS)


ITALY € 7
(free for order >100€)

OUT OF ITALY € 15 (free for order >200€)


Not included are the costs of duties and tax for countries outside the EEC that you will be pay at the delivery moment, (for information, you should contact the UPS of your country).

For the following destinations:

  1.     Austrian territories of Jungholz and Mittelberg
  2.     Principality of Monaco
  3.     Republic of San Marino
  4.     French overseas departments (DOM - Martinique, Guadeloupe, French Guyana and Reunion))
  5.     Isle of Man (UK)
  6.     Canary Islands (Spain)
  7.     Faroe Islands (Denmark)
  8.     Greenland
  9.     Heligoland (Germany)
  10.     Territory of Busingen (Germany)
  11.     Ceuta and Melilla (Spain)
  12.     French Overseas Territories (TOM - French Polynesia, Wallis and Futuna, New Caledonia, French Southern and Antarctic islands) and the Territorial Collectivity of Mayotte, St. Pierre and Miquelon.
  13.     Livigno and Campone of Italy
  14.     Italian national waters of Lake Lugano (between Ponte Tresa and Porto Ceresio)

although part of the EU there may be customs duties or taxes, payable at the time of delivery; The Shipping is done by registered International


Once registered (and the registered place of destination) charges will be clearly displayed before confirming the order.
Delivery is made within 24 hours of receipt of payment by express courier, excluding weekends and holidays, and delivery is estimated at 24-48 hours of departure (2/3 days for states away), not to have mistakes we recommend indicate an address where there is always someone and the exact name shown on the bell.
All methods of transportation are traceable.

PAYMENTS METHOD
Credit card / Paypal: through the PayPal web site (if you do not have a Paypal account you can directly use your credit card without having to open a paypal account: in this case in the payment page below the boxes for login directly enter the data of the credit card) discover how on this page

Bank Transfer: Payment must be made within 24 hours of receiving notification of order if we do not receive confirmation of payment leaders Verrano relisted

Postepay ONLY FOR DELIVERY IN ITALY (when finished shopping will be sent an email with the number of postpaid charging required)

 

Returns

Before sending check that items have no defects, if we missed something, please contact us for return; if you don't like the article or the size is not right for you, you can contact us  for return no later than 7 days after receipt, provided INTACT, NOT USED, NOT SPOTTED AND EQUIPPED OF ORIGINAL TAGS ATTACHED , you should contact in advance using the appropriate form for the Customer care authorization to return, at this stage you will have to indicate whether you want to replace it with another article or with the same but different size if available, or be REDEEMED, through good the value of the item, net of transport costs originally incurred and documented. You will pay for shipping return and if the shipping cost are free when you make order the vaucher will be wothouth shipping costs
Before making the return YOU MUST contact us for the return authorization number.
You do not make refunds of money, not making changes to the balances or discounted items (only change size if available).